2018CC_FAQ

 

Who is Water Mission?

Water Mission is a nonprofit Christian engineering ministry providing sustainable safe water solutions, through a Christian worldview, to people in developing countries and disasters. God's love for all compels us to develop and implement excellent technologies and community development programs so that we can serve as many people as possible, as fast as possible. Water Mission serves all people regardless of age, gender, race or faith.

 

How does the Water Mission Christmas Catalog work?

Click "Shop" to view the giving levels. After you choose your giving levels, complete the appropriate name and address information for the gift recipient and add to your cart. Each card will be personalized by Water Mission staff and volunteers and include the name of the loved one being honored, the person's name making the gift, and a description of the impact the gift will make. 

 

Is there a deadline to order?

Cards can be ordered through the end of December, however, to ensure cards are delivered BEFORE Christmas Day, please place orders by 5 p.m. on December 14, 2018. You also have the option to send and eCard to your gift recipients once to ensure they will see the impact of your giving before Christmas.

 

How many cards can I order?

As many as you’d like. The more you buy, the more we can continue our efforts to serve people around the world. However, there is no bulk pricing available. The minimum requested donation is $10 per card. 


Can I send an eCard?

Yes! Once you have processed your donation, you will be prompeted on the screen to send an eCard. There will also be a link to fill one out in your emailed gift receipt. 

Though we will still send a hard copy of the card to your gift recipients, sending an eCard will ensure that your loved ones see the impact of your giving before Christmas. The eCard will feature the same artwork and story as in the card and you will have an opportunity to personalize the message as you wish. 

 

Can I order my cards over the phone?

We encourage shoppers to buy online, but we realize that some people are more comfortable with placing orders over the phone. If that’s you, please call 843.769.7395 and ask to place a Christmas Catalog order.

 

Can I choose a country or community to benefit with my purchase?

Unfortunately, that option is not available. Our Christmas Catalog supports our “Where Most Needed” fund. This fund allows us to secure funding for nearly all of our projects as well as disaster response.

 

How much is shipping + handling?

The gift prices listed include shipping. We will even ship out of country. No hidden prices or fees - just simple and easy online shopping.